Many Chase bank users around the states found out that they could not access their personal, business, and saving accounts online last week. Now, many Chase users depend on the online functions daily. They check balances, review purchases, make transfers and so on. What happens when those features are just spontaneously gone for two days? Panic! According to Chase, the site was having technical difficulties. That statement may have made sense to some users, but many other less tech savvy individuals were left wondering what was going on.
Regardless of what the site looks like, sells, or offers it should run effectively. This especially rings true when users depend on a site daily. All jokes and lists of horrible design features aside, this single point may be any site's worst nightmare.
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